How the 2020 Census Will Invite Everyone to Respond
What to Expect in the Mail
When it’s time to respond, most households will receive an invitation in the mail.
Every household will have the option of responding online, by mail, or by phone.
Depending on how likely your area is to respond online, you’ll receive either an invitation encouraging you to respond online or an invitation along with a paper questionnaire.
• Most areas of the country are likely to respond online, so most households will receive a letter asking you to go online to complete the census questionnaire (or to respond by phone).
• We plan on working with the U.S. Postal Service to stagger the delivery of these invitations over several days. This way we can spread out the number of users responding online, and we’ll be able to serve you better if you need help over the phone.
Letter Invitation and Paper Questionnaire
• Areas that are less likely to respond online will receive a paper questionnaire along with their invitation. The invitation will also include information about how to respond online or by phone.